Privacy policy

This page outlines the management mode of the website in reference to the processing of the personal data of the users who consult it. This information is provided in accordance with the European Regulation 679/2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter also referred to as the Regulation) for users of the services of our website provided via the Internet. The policy does not apply to other websites that may be consulted through our links, for which Volontè & Co. Srl is in no way accountable.

Data Controller

The Data Controller of personal data processed in connection with the consultation of our website is Volontè & Co. Srl (hereinafter Volontè) with registered office at 41 Corso Venezia, Milan, Italy.

Location, Purpose, and Transmission of Data

The data processing associated with the web services of this website is carried out at the aforementioned registered office of the company and is handled by employees and collaborators of Volontè in charge of the processing. The data obtained from the website may be communicated to subjects involved in the management of the site, to technological and instrumental partners employed by the owner for the provision of the services requested by users, as well as to subjects whose right to access the data is recognised by legislative provisions and/or secondary regulations. The personal data provided by users who request the transmission of informative material (requests for information, answers to queries, etc.) or other communications are used solely for the purpose of performing the service or provision requested and are communicated to third parties only if necessary for such purpose.

Type of handled data

Browsing data

The computer systems and software procedures used to operate this website acquire, during their ordinary operation, some personal data whose transmission is implicit when using Internet communication protocols. This information is not collected to be associated with identifiable individuals, but by their very nature could, through processing and association with data held by third parties, make it possible to identify users. This data category includes the IP addresses or domain names of the computers used by users connecting to the website, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in

response, the numerical code indicating the status of the server’s response (successful, error, etc.) and other parameters relating to the user’s operating system and computer environment.

These data are used only to obtain anonymous statistical information on the use of the website and to check that it is functioning properly, and they will be retained for the length of time defined by the relevant laws and regulations. The data could be used to determine responsibility in the event of hypothetical cybercrimes damaging the website.

Data Voluntarily provided by the User

Any optional, explicit, and voluntary transmission of e-mails to the addresses indicated on this website entails the subsequent acquisition of the sender’s address, which is necessary to reply to requests, as well as any other personal data included in the message. Specific summary notices will be progressively reported or displayed on the pages of the website dedicated to particular services on request.

Data Processing

Processing will always be carried out using appropriate tools and procedures in order to guarantee its safety and confidentiality in accordance with the law and may be carried out both online and offline. Specific safety measures are observed to prevent data loss, unlawful or incorrect use and unauthorised access.


When registering, the user is asked to read the information provided in accordance with the Code and to confirm their consent to the processing of the data provided on that occasion for the purposes outlined each time. This consent and the submission of the data marked as such must be considered mandatory in order to complete the registration on the website and to use the services connected with the registration; the consent will be instead optional concerning the transmission of promotional and/or informative material about the activities and products/services of Volontè & Co. Srl.

Scope of Data Distribution

The personal data provided by users will be processed by Volontè & Co. Srl or by parties appointed by the company as data processors or persons in charge. They will also be communicated to third parties responsible for providing services related to the activities of the website and the fulfilment of contractual obligations undertaken through such activities, who will store and process the data in order to allow the performance of the service entrusted to each of them. In particular, the parties are suppliers of technological and telematic services, logistics service providers, payment systems and payment services providers.

User’s Rights

The user has the right, at any given time, to obtain confirmation of the existence or non-existence of the data and to know its content and origin, to know the purposes and methods of processing, to know – in the event of processing by electronic means – the logic applied to such processing, to verify its correctness or to request its integration, updating, or rectification (Article 7 of Legislative Decree No. 196/2003 ). Pursuant to the same above Article, the user has the right to request the cancellation, conversion into anonymous form or blocking of data processed in breach of the law, as well as to oppose in any case, for legitimate reasons, their processing. The user’s personal data shall be processed in accordance with and governed by Italian law (Legislative Decree no. 196/2003). Rights may be exercised by sending a simple written communication addressed to Volontè & Co. Srl. with head office in Corso Venezia 41, 20121 Milan or to the e-mail address:



Cookies are small text files that websites visited by users send to their terminals, where they are stored and then retransmitted to the same websites on the next visit. Third-party cookies, on the other hand, are set by a website other than the one the user is visiting: on each site there may be elements such as images, maps, sounds, specific links to web pages of other domains situated on servers other than that of the visited website. Cookies are used for different purposes: performing computer authentication, tracking sessions, storing information on specific setups concerning users accessing the server, storing preferences. A cookie cannot retrieve any other data from the user’s hard disk or transmit viruses or acquire email addresses. Each cookie is unique to the user’s browser.

Cookie management via browser

Users may withdraw their consent at any time with effect for the future by selecting the specific browser settings that allow them to exclude the activation of cookies. The procedures are as follows:

– Chrome: click on the three dots in the top right corner > click on Settings and in the “Privacy and Security” Section on the left > click on “cookies and other site data” > select an option: Allow all cookies, Block all cookies, Block third-party cookies in Incognito, Block third-party cookies ;

– Firefox: Open the menu > Click Options/Settings > Select the Privacy and Security tab > select you preferred privacy setting.

– Safari: select Preferences > Privacy > Cookie and Website data > Block all cookies.

– Microsoft Edge: select Settings and more > Settings > Site permissions > Cookies and site data

– Internet Explorer: select Tools > Internet Options > click the Privacy Tab > select the preferred Privacy Setting with your mouse;

If the user blocks or deletes cookies, it may be impossible to restore the preferences or customisation settings.

Technical Session Cookies

The use of so-called technical session cookies, which are not stored persistently on the user’s computer and disappear when the browser is closed, is strictly limited to the transmission of user session identifiers. They are used to enable safe and efficient exploration of the website and are used for performing and maintaining user identification within the session. Under Article 122 Paragraph 1 of the Code in the wording effective following the coming into force of Legislative Decree 69/2012 these cookies may be used even without the consent of the affected individual.

User Consent for Cookies

The user consents to the use of cookies by scrolling down the page or clicking the Close button on the information banner. If the user does not wish to consent the third-party cookies, specified below, must be deactivated.

Third Party Cookies

Google Analytics

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and analysing website usage, compiling reports, and sharing them with other Google services.

Google may use Personal Data to contextualise and personalise ads in its advertising network.

Personal data collected: Cookies and Usage Data.

Google Maps

Google Maps is a map viewing service operated by Google Inc. which enables this website to integrate such content into its pages.

Personal data collected: Cookies and Usage Data.

YouTube Video

YouTube is a Video content display platform operated by Google Inc. which allows this website to integrate such content into its pages.

Personal data collected: Cookies and Usage Data.


By registering for the newsletter, the user’s email address is added to a contact list to which emails containing information, including commercial and promotional information, about this website may be sent. The user’s email address may also be added to this list as a result of registering on this website or after making a purchase.

Personal data collected: Email address.

Direct Registration

The user registers by filling in the registration form and directly providing this website with their Personal Data.

Personal data collected: Name, Surname, Company Name (if applicable), Address, Postcode, Location, Country, Province, VAT number (if applicable), Taxpayer’s Code, Phone Number, Fax, E-mail address.